1. Introduction
Judge Haulage ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, process, use, and store personal information when you visit our website or submit transport quotation and contact enquiry forms.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Judge Haulage, based at 29 Victoria Gardens, Hounslow, England, TW5 9DD.
2. Data We Collect
We collect and process personal data when you interact with our forms, including:
- Identity Data: Full name and company name.
- Contact Data: Email address, phone number, and preferred contact method.
- Transport Booking Data: Collection and delivery addresses, postcodes, service choice, load details, dates, weights, pallet counts, and vehicle preferences.
- Technical Data: IP address, browser type, and time of submission (captured for rate-limiting, security auditing, and spambot verification).
3. How We Use Your Data
We process your personal information under the following legal bases:
- Contract Performance: To prepare and deliver a commercial transport quotation or organize requested vehicle dispatch.
- Consent: When you explicitly tick our consent options to correspond via email, telephone, or WhatsApp.
- Legitimate Interests: To protect our website from spam, block malicious traffic, monitor server-rate constraints, and log audit trails securely outside of public directories.
4. Data Retention
We do not retain your personal details indefinitely. Quotation request logs and contact message archives are stored in encrypted, secure directories on our servers for a maximum of 12 months, unless we enter into an active commercial contract with your organization.
5. Data Security
We take security seriously. All form submissions are protected via SSL/TLS encryption in transit. Submissions are written to secure local storage files protected by server rules (.htaccess directory denials) preventing public web browser access. We do not operate public JSON endpoints or expose database records to third-party scripts.
6. Your Rights
Under the UK GDPR, you have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please use our secure contact form or call the number below.
7. Contact
If you have any questions regarding this privacy policy or our data management, please write to us at:
Judge Haulage Data Compliance29 Victoria Gardens,
Hounslow, England,
TW5 9DD
Phone: +44 7741 806780